FAQ

Vehicle Transmission Frequently Asked Questions

Consumers Guide to Automatic Transmission Services

  • What's wrong with it?
  • How long will it take?
  • How much will it cost?
  • Will they fix it right?

These are some of the questions you may ask when your vehicle needs transmission work. Your concern may be even greater if the problem involves something as complicated as an automatic transmission.

What is an Automatic Transmission?

The transmission of a vehicle is a group of parts that transmits power from a vehicle's engine to the drive axle, which in turn makes the wheels go around. If you do not use a clutch to switch gears, your vehicle has an automatic transmission. If you use your clutch, your transmission is manual. 

Automatic transmissions contain oil called "transmission fluid" to cool and lubricate the mechanism. The level and quality of this fluid should be checked regularly and replaced if needed. See your owner's manual for maintenance recommendations. 

What is normal transmission maintenance?

Transmission maintenance consists primarily of checking the transmission fluid quality and level. If recommended by the vehicle manufacturer, it may also include periodic replacement of the fluid and cleansing or replacement of the transmission's screen or filter. 

Consult your owner's manual for details. 

What is an inspection service?

The inspection service offered by most transmission shops consists of:

  • Fluid checks
  • Test drive
  • Manual linkage check
  • Oil pan removal
  • Band adjustment, screen cleaning or filter replacement
  • The oil pan is usually removed and inspected for metal particles and friction material. Tiny metal particles in the transmission pan do not necessarily indicate a problem. 
If there is a problem with my vehicles transmission how much will it cost?

The transmission is a complicated assembly and many different things may go wrong with it. 

Some easy-to-reach small parts may cost as little $20 to repair, including labour. At the other extreme, it may cost hundreds, even thousands, of dollars to repair or rebuild a severely damaged transmission. 

Your best bet is to invest in inexpensive routine maintenance and get at least two written estimates if repairs are recommended. 

Is it OK to buy an advertised "special"?

Many repair shops - especially those that specialise in repair - advertise free or very low cost transmission 'maintenance' service, free towing and other specials. 

BEWARE! Some repair shops use these tactics to lure you in and sell you expensive repairs that you may not need. 

If you are interested in an advertised transmission service:

  • Find out exactly what is and isn't included
  • If the repair shop says your transmission needs repair work, read the following section on 'teardowns'
  • Should I let a mechanic do a 'teardown'?
  • Certified transmission mechanics can usually diagnose the extent of a problem and provide a written estimate without disassembling your transmission. But sometimes a mechanic recommends the transmission be removed and disassembled for close inspection - a 'teardown'. 

If you have had no transmission problems, yet the mechanic says that a teardown is needed, insist on a written reason why. You should try to get a second opinion before authorising a teardown. Once you've authorised the teardown, you will have to pay for it, plus the re-assembly cost, if you decide not to have repairs made. 

How do I choose a transmission repair shop?

Your regular auto mechanic, family, neighbours and co-workers may be able to recommend a competent transmission specialist - and tell you which shops to avoid. 

Are rebuilt transmissions OK?

There is nothing wrong with having a rebuilt transmission put into your vehicle - but only if you need one. Having your transmission repaired may be less expensive. 

What if I authorise transmission repairs?

If repairs are done, you are entitled by law to inspect and receive parts that were removed from your vehicle and replaced. Always ask for and take these parts. For some parts the shop may require you to pay a fee known as a "core charge." 

You are also entitled to an itemised invoice showing all costs for parts and labour. Getting replaced parts and a final bill can very helpful if you have a complaint against the repair shop. 

When should I replace an automatic transmission filter and fluid?

Automotive transmissions are made to be trouble-free for 100,000 miles or more, but they won't last if they don't get maintenance every year or two. This would be to change the filter and fluid on a regular maintenance schedule in order to prolong the life of the transmission. When was the last time you had your transmission serviced? 

Call us today for a transmission service on 0800 847 4247, or book online.

 

 

Mainstreet Transmissions
Automatic & Manual Transmission Specialists
07 847 4247
13 Manchester Place, Te Rapa, Hamilton


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