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Check out some of the comments
from our brag wall!
Mainstreet Transmissions have a track record which speaks for itself..
If you are searching for honest, competent service, ask your friends who
they would recommend. Chances are they have been to us before.
Here is what some happy customers have said:
"Dear Brian,
I write to express my thanks to Pierre for his assistance with solving the problems encountered with my recently acquired 2006 Nissan X Trail. The vehicle was purchased from a National car sales company which specialises in the disposal of leased vehicles. The vehicle turned out to have a problem with the overdrive randomly locking in on the automatic transmission, and an oil leak which appeared from the rear main engine seal after a week of running.
I initially came to Mainstreet for an assessment of the automatic transmission overdrive problem, then went back to the car sales firm for remedy under the Consumer Guarantee provision of the purchase agreement. While I asked for the repair work to be carried out by Mainstreet the car sales firm insisted that the work be undertaken by the local Nissan agency. The work was duly done but I would like to express my genuine thanks to Pierre (and your company) for his initial assessment of the problem, and his giving some guidance to the Nissan staff member with whom he communicated.
I was glad to be able to subsequently put the X Trail into your workshop for the automatic transmission to be serviced, following the repairs by the Nissan agency. Please also note Yvette was always helpful and patient with my enquiries - a real asset on the reception desk."
- Kevin Brown
"Dear Brian and team,
My wife and I would like to thank you and your team for your wonderful service rendered to us recently on our campervan; your prompt and efficient service was much appreciated by us at this time. The use of your courtesy car was a blessing to us also.
Service such as you and yours team gave cannot be praised enough, and we will certainly recommend your business to all our friends. Thank you once again and we will see you all at our next vehicle service."
- Owen Dunseath
"Hi Brian,
I am a new and satisfied customer of Mainstreet Transmissions. Bought my car in: road check - diagnosed - problem fixed = very satisfied happy customer."
- Rose R Tahu
"Mainstreet Transmission,
A huge thank you guys for the great job you did on our Nissan Safari 4x4 just before Christmas. From Brian picking it up in Rotorua on the Sunday, organising a rebuild and then having it back on the road (that should probably be off-road) by Christmas Eve."
- Gary Lodge
"To the team at Mainstreet Transmission,
Well what can I say, I bought my SABB (a not so ordinary car) and said to the boys and of course the front desk ladies, 'my car will not budge from 1st gear, it will go into reverse but i am not that good a driver to be able to reverse everywhere, can you fix it please'.
'Yes, we can take a look', was the reply. So off I took in a very smart courtesy car and waited patiently for my beloved SABB to come home to me, all better and well.
The team at Mainstreet kept me informed all the way, and what joy it was when I was told all was well and I could have my car home again. Thanks to all the team at Mainstreet for making my SABB healthy again."
- Barbara George
"I have been bringing my vehicles to Brian for 35 odd years. I brought work to him when he first started up Mainstreet Transmissions in Victoria St in 1980. Brian and his team have always been very obliging in every aspect. Back in the late 70's and into the early 80's I had taxi's and Mainstreet would give great service. If I broke down on a Saturday the taxi would be ready on the Monday. When I had my Holden 202, Brian always had a very quick turnaround. I'm now retired, but still bring by car to him for servicing."
- Don Limmer
"On purchasing our Nissan Civilian Motorhome in 2003, we discovered a fault in the gearbox. This was checked on 3 or 4 occasions and the problem remained unfixed. The advice was given to just carry on a usual as it's not doing any harm. Needless to say, we got sick of this on-going problem and on the spur of the moment, while travelling through Hamilton, we read an advert on Mainstreet Transmissions. We decided to pop in and see if they could help us. Boy did they!
We received fantastic service - very polite, very thorough and we were even given a courtesy car so we could return to the Hawke Bay while our motorhome was being fixed. This was muchly appreciated and valued by us.
We would highly recommend Mainstreet Transmissions. Thank you to all the staff who worked on our motorhome."
- A & A Gardner
"We are writing to say a 'big thank you' for the recent transaxle work you and your team performed on our little Mazda 121 car.
I had been researching for this job for a while, with plenty of advice from everyone! However, it was a telephone call to Mainstreet Transmissions that was the eventual deciding factor. A kindly gentleman from South Africa greatly impressed me with his courteous telephone manner and especially his knowledge of our particular vehicle and its gearbox weakness. He was able to immediately describe what would be needed and provide an accurate estimate of the time needed for the job and the anticipated cost.
I drove the vehicle in and all work as planned went ahead. We received an early telephone call as promised to confirm the extent of the work required and the cost, so we knew exactly what we were in for. This was greatly appreciated along with the unexpected free use of a courtesy vehicle while our 'baby' was on the operating table.
Since then, is almost seems we have a new car, such is the difference in the sound and general feel of the vehicle."
- G & L Summerhays
"We would like to take this opportunity to thank you and your staff for your effort in looking after us and our vehicles. We have always found your company to be friendly, helpful and courteous. The work was always completed on time and to a high standard. The charges have always been reasonable. Any delays were notified in a timely manner and approval sought for any unforeseen costs. We've used your company for a wide range of repairs, from servicing to a major transmission job. We are always happy to recommend your service to others."
- LYNX International Ltd
"As a long time customer I have been extremely impressed by the quality of service I have received from Brian and his staff at Mainstreet Transmissions. I give Mainstreet Transmissions and A+ for customer service, reliability and providing a high standard of workmanship. I always recommend them to my family and friends. I'm very happy with the service".
- R Robinson, Hamilton
"To whom it may concern,
My name is Kevin Ormsby and I held the position of Fleet Consultant with Turners Car Auctions for approximately 15 years. I was at a recent conference, when Mainstreet Transmission came up in a conversation that I overheard, and I mentioned that I would not take my car anywhere else for transmission work. Their service and their workmanship is 1st class so I decided to write a reference for them, I would have no hesitation in recommending this company for transmission work.
In my role within Turners Auctions I have dealt with literally thousands of vehicles and many people within the vehicle industry, you get to know who is good and who isn't and Mainstreet Transmission, in their field, in my opinion is the best. I have written this reference to be used by Mainstreet Transmission to promote their business and instil confidence with their prospective customers."
- K Ormsby
"We would like to express our thanks for the excellent service you provided repairing our Mazda 626 recently. We were pleased to have been explained the repairs and received an itemised account. Also the modern loan car helped us complete necessary commuting while our car was being repaired. The 12 month guarantee and service special gives us peace of mind too. A lovely surprise was to receive a nice bottle of wine and calendar when paying the bill.
Finally Julia out 15 year old daughter would like to add a special thank you on behalf of the Fairfield College 1st 11 Hockey Team for your generous sponsorship for their trip to the Hockeyfest in Sydney 2007."
- C, A & J Thomas
"Thank you for the recent job you did on servicing my Mazda Bongo van's auto transmission. Not only has my fuel usage noticeably decreased with the new 'vacuum-thingy' you fitted, but I was very grateful for the free use of your courtesy vehicle while you slaved away for a couple of hours."
- D Greenfield
"To all the Staff at yur workshop and office. After 50 years of home repairs it was great to find a small but perfect workshop to do such a good job. We have and will continue to recommend our work to all our friends and relatives. Thank you all.
PS: Thanks for the chocolates
PS: Thanks for a great job and the return of a lovely clean car!!"
- Maureen & Bruce Pearson
"You repaired the transmission on my Holden Barina last week and I am very happy with the service you provided me with. It was great that I had the use of one of your courtesy vehicles, as I am a Nurse at the Waikato Hospital and was oncall for some of the time that my car was in our workshop. This was much appreciated. Brian’s friendly and helpful manner when I first took my car to Mainstreet Transmissions made me feel confident that he would fix the problem and that it would be done in the timeframe that he stated."
- Barbara Mackenzie
" On the 2nd June last I was required to attend and urgent 10.30am family meeting in Hamilton but, just north of Te Kuiti, I experienced problems with the automatic transmission of my Ford Focus. I called in at Greenhalgh Automotive, Otorohanga, my Ford serivce centre, and consulted with Tim Greenhalgh about the problem. With the aid of his scanner equipment he quickly diagnosed the problem as a faulty solenoid witin the transmission assembly. He gave me your business card and recommended me to contact you on arrival in Hamilton. My day in Hamilton was going to be bad enough without all the formalities and the added trauma of trying to arrange the repair of a faulty vehicle.
On arrival in Hamilton I immediately telephoned your service manager who listened to my problem with a sympathetic ear. He offered to uplift and return the vehicle back to the Hillcrest address, repair it that day and, if required, provide me a free courtesy car. I can tell you that a great load was taken off my mind and I am very pleased to say that my vehicle was repaired and returned to me as promised later that afternoon.
I was most grateful for the courtesy and prompt service given to me that day. I have been associated with the motor service repair industry all my working life and now, in my retirement years, I was very pleased to be able to find a business where the rear values of prompt and very courteous service were still to be found. Thank You"
- Basil Kearton
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